IT Support

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Desktop Support

KnoTra Global offers comprehensive support services for all your desktop needs, including Windows, Linux, Mac, or any combination of the three. We don't limit our support to just hardware, but rather extend it to all software, including any proprietary applications you may use. Our unwavering commitment to providing high-quality service means that we will never leave you to seek support from external manufacturers or vendors. Instead, we take ownership of the interaction until the issue is resolved. Don't let IT-related problems disrupt your workday; rely on KnoTra Global as your one-stop shop for all your Mac and PC needs, including peripherals such as monitors and printers. Our IT experts are platform agnostic and work with your preferences, ensuring that your systems receive continuous maintenance and attention, enabling them to operate seamlessly.

KnoTra Global's team is equipped to handle a wide range of desktop support tasks, including

  • Regular monitoring to ensure optimal performance
  • Remote desktop troubleshooting from our state-of-the-art data centers
  • Help desk phone support for quick and efficient assistance
  • Reliable server and network support to keep your systems running smoothly
  • Standard operating system support for both Windows and Macintosh
  • Skilled repair technicians to provide personal computer, laptop, software, and hardware repair services
  • Professional assistance with computer networks, from setup to maintenance
  • Specialized support for complex server and network projects
  • Desktop services technicians to provide computer training for your staff
  • Assistance with any cloud computing issues you may encounter

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