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IT Governance

At KnoTra Global, we specialize in providing IT strategies and governance services that enable corporates to develop a corporate IT governance framework that complies with international standards. Our team of governance experts follows the best practices of corporate governance by analysing and adhering to standard IT governance frameworks such as ITIL, COBIT, and Val IT. We understand that information security and IT are not just IT-specific but business-oriented too, and our consultancy services help organizations manage their IT strategies and achieve their strategic objectives.

In order to align technology-oriented operations with your business objectives, we focus on transforming them into a portfolio of services through a practical business strategy that emphasizes organizational skills and planning, without mentioning the underlying technologies. We provide support to achieve your performance objectives with Information Technology Service Management and ITIL-based solutions, creating more value for your business. Our tech-savvy business professionals have a proven track record of implementing IT governance services across organizations of different sizes.

We understand that IT governance is a crucial component of overall enterprise governance, and we assist companies in making informed decisions around IT investments, establishing IT governance, and ensuring that IT strategies are followed. Our services also help organizations align their business models, processes, services, and technologies to realize business value. We offer superior management of digital makeover life cycles and assist in accelerating organizational shifts towards seamless digital business integration.

With our experienced team's expertise in widely accepted IT governance models such as COBIT, ITIL, CMMI, ISO20000, and PMBOK, we can also help you implement customized governance models to fit your specific needs.

At KnoTra Global, we provide comprehensive solutions in various areas

  • Service Strategy which involves creating service portfolios, cost modeling, cost alignment, IT Service Management architecture, IT Service Management operational strategy, and funding.
  • Service Design solutions such as IT Service Management solution design, service catalog creation, IT Service Management technology strategy, service modeling, and service infrastructure design
  • Service Transition services focus on the implementation of IT Service Management solutions, process implementation, IT Service Management training strategy, and assistance in determining the operational readiness of planned services or applications
  • Service Operation solutions, including short-term strategic recruitment of process owners and service managers
  • Continuous Service Improvement services include ITIL assessment, service evaluation, service reporting, service risk analysis, and preparations for COBIT and ISO20000

Empowering Your Business by Managing Your Technology